Welcome to QuaidTech. By accessing and using our website and services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
Definitions
- "Company" refers to Quaid Tech.
- "User" refers to any individual or entity accessing our services
- "Services" refers to web development, app development, digital marketing, and design services provided by Quaid Tech.
- "Website" refers to https://quaidtech.com/.
Use of Services
- Users must be at least 18 years old or have legal parental/guardian consent to use our services.
- Users agree to use our services only for lawful purposes and not engage in any fraudulent, abusive, or unethical activities.
- We reserve the right to refuse service to anyone for any reason at any time.
User Accounts and Responsibilities
- Users must provide accurate and complete information when creating an account.
- Users are responsible for maintaining the confidentiality of their account credentials.
- Any unauthorized use of an account must be reported immediately.
Payment Terms
- Payment for services must be made in accordance with the pricing and payment policies stated on our website.
- Refunds and cancellations are subject to our refund policy.
- Failure to make payments may result in suspension or termination of services.
Intellectual Property Rights
- All content, logos, trademarks, and intellectual property on this website are owned by Quaid Tech.
- Users are prohibited from copying, modifying, or distributing our content without permission.
Service Availability and Modifications
- We may modify, suspend, or discontinue services at any time without prior notice
- We are not responsible for any losses incurred due to service interruptions.
User-Generated Content
- Users may submit reviews, comments, or other content, provided it is lawful and non-offensive
- We reserve the right to remove any user-generated content that violates our policies.
Third-Party Links and Services
- Our website may contain links to third-party websites. We are not responsible for their content or services.
- Users access third-party websites at their own risk.
Limitation of Liability
- We do not guarantee that our services will be error-free or uninterrupted.
- Quaid Tech is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
Indemnification
- Users agree to indemnify and hold Quaid Tech harmless from any claims, damages, or expenses arising from violations of these Terms.
Termination of Services
- We reserve the right to terminate or suspend user accounts for violations of these Terms.
- Users may also discontinue using our services at any time.
Governing Law and Dispute Resolution
- These Terms are governed by the laws of [Insert Jurisdiction].
- Any disputes shall be resolved through arbitration or the applicable court system.
Changes to Terms and Conditions
- We may update these Terms at any time. Changes will be posted on this page with an updated effective date.
- Continued use of our services constitutes acceptance of the updated Terms.
Welcome to Quaid Tech. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect
- We collect different types of information to provide and improve our services, including:
Personal Information
- When you interact with our website or services, we may collect your name, email address, phone number, billing details, and any other information you provide.
Non-Personal Information
- We automatically collect information such as browser type, IP address, device information, and location data to enhance our services.
Cookies and Tracking Technologies
- We use cookies and similar technologies to track user activity and improve user experience. You can manage your cookie preferences through your browser settings.
How We Use Your Information
- Provide and maintain our web, app development, digital marketing, and design services.
- Process payments and transactions securely.
- Improve user experience and website security.
- Send promotional emails, newsletters, and marketing materials (if you opt-in).
- Comply with legal obligations and prevent fraudulent activities.
Sharing and Disclosure of Information
- We do not sell your personal information. However, we may share your data with:
Third-Party Service Providers
- Such as payment processors, hosting providers, and analytics tools to support our services.
Legal Compliance
- If required by law, government authorities, or in response to legal requests.
Business Transfers
- In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.
Data Security Measures
- We implement robust security measures to protect your data from unauthorized access, modification, or disclosure.
- Our website uses SSL encryption, secure servers, and other protective technologies.
Cookies and Tracking Technologies
- Cookies help us personalize your experience and analyze website traffic. We use:
Essential Cookies
- Necessary for website functionality.
Analytics Cookies
- To track website performance and user interactions.
Marketing Cookies
- To provide personalized advertisements. You can manage or disable cookies through your browser settings.
User Rights and Choices
- You have the right to:
- Access, update, or delete your personal data.
- Opt-out of marketing communications.
- Request restrictions on data processing.
- To exercise these rights, contact us at [Insert Contact Email].
Third-Party Links and Services
- Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal data.
Data Retention Policy
- We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
Children's Privacy
- Our services are not intended for individuals under the age of 13.
- We do not knowingly collect personal information from children. If we become aware of such data collection, we will take steps to remove it.
Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
- We encourage you to review this policy periodically.
Welcome to Quaid Tech. This Service Policy outlines the terms and conditions under which we provide our web development, app development, digital marketing, and design services. By engaging with our services, you agree to the terms outlined in this policy.
Scope of Services
- We offer the following services:
Web Development
- Custom websites, e-commerce solutions, CMS platforms.
App Development
- Mobile and web apps for both Android and iOS platforms.
Digital Marketing
- SEO, PPC, social media management, content marketing.
Design Services
- Branding, logo design, UI/UX design, graphics.
- Each service is tailored to meet the specific needs of our clients, and any additional services outside the scope of the original agreement will be subject to additional charges.
Service Process
- Our service delivery follows a systematic approach:
Consultation and Requirement Gathering
- Initial discussions to understand your needs.
Proposal & Quotation
- A detailed proposal with scope, timeline, and cost.
Project Execution
- Development, design, or implementation according to the agreed scope.
Review & Feedback
- Client review, adjustments, and final approval.
Completion & Delivery
- Final delivery of the project as per the terms agreed.
Project Timelines & Deliverables
- Estimated timeframes will be provided based on the complexity and scope of the project.
- Delays due to client-side factors (e.g., delayed approvals, content, or feedback) may affect the delivery timeline.
- We will inform clients of any delays on our end and provide updated timelines.
Payment Terms
- Payments are due based on the payment structure agreed upon (e.g., upfront, milestone-based, or post-completion).
- We accept the following payment methods: [list payment methods].
- Late payments will incur a [percentage] late fee per week or part thereof.
Refund & Cancellation Policy
- Refunds are available only for services not started or if the client is unsatisfied within [number of days] of project commencement.
- Cancellation requests must be made in writing and may be subject to a cancellation fee.
- No refund is provided once the project has been completed and delivered.
Revisions & Modifications
- [Number] free revisions are included in the service.
- Additional revisions or significant changes to the original scope will be charged at a rate of [rate].
Client Responsibilities
- Provide accurate project details, requirements, and feedback in a timely manner.
- Adhere to the agreed project timelines and payment schedules.
- Communicate any issues or concerns promptly to avoid delays.
Confidentiality & Data Protection
- We respect the confidentiality of your data and will take appropriate measures to protect your information.
- We will not share your information with third parties without your consent, except where required by law.
Service Limitations & Exclusions
- Our services do not include [list of services not provided], unless otherwise agreed in writing.
- Any additional services will incur extra costs, and a new agreement will be made.
Support & Maintenance
- Post-launch support is provided for [X number of days] after the delivery of the project.
- Extended support or ongoing maintenance plans are available upon request for an additional fee.
Termination of Services
- Quaid Tech reserves the right to terminate services if the client fails to adhere to the terms of this Service Policy.
- Upon termination, any outstanding fees will be due immediately.
Dispute Resolution
- In the event of a dispute, we encourage clients to contact us first for resolution.
- If a resolution cannot be reached, we will consider mediation or arbitration before pursuing legal action.
Changes to the Service Policy
- Quaid Tech reserves the right to modify this Service Policy at any time.
- Clients will be notified of changes via email or website updates.
Return and Cancellation Policy
Thank you for choosing Quaid Tech. This Return and Cancellation Policy outlines the terms and conditions under which services can be canceled or refunded. By engaging with our services, you agree to the terms of this policy.
1. Cancellation of Services
- Conditions for Cancellation: You may cancel the service before work has started, or within [X days] of signing the contract. Cancellations after work has commenced may be subject to cancellation fees.
- Cancellation Process: To cancel a service, please send a written request to our support team at [insert email], including your project details and cancellation request
- Cancellation Fees: A cancellation fee of [X% or $X] may apply if the service has already begun.
- Timeline for Cancellation: Cancellation requests must be submitted within [X days] of project commencement to avoid additional fees
2. Refund Policy
- Eligibility for Refund: Refunds are available if the service has not been started or if you cancel within [X days] of project initiation. Refunds are processed based on the scope of work completed at the time of cancellation.
- Non-Refundable Services: Some services, such as initial consultations, custom work, or deposits, are non-refundable.
- Partial Refunds: If services have already been initiated, a partial refund may be provided based on the percentage of work completed at the time of cancellation
- Processing Time for Refunds: Refunds will be processed within [X business days] after approval of your cancellation request.
3. Late Cancellations or No-Show
- Late Cancellation Fees: If you cancel within [24/48 hours] of the service or consultation date, a late cancellation fee of [X% or $X] will apply.
- No-Show Policy: If you fail to show up for scheduled services (e.g., meetings, consultations), a no-show fee of [X% or $X] will apply.
4. Service Delivery Issues
- Unforeseen Delays or Disruptions: Quaid Tech is not responsible for delays caused by factors beyond our control (e.g., third-party service delays, technical issues). If delays occur on our side, we will inform you promptly and discuss a new timeline.
- Client Responsibility for Delays: Delays caused by clients (e.g., delayed feedback, missing documents) may affect the project timeline and cancellation terms.
5. Client Responsibilities
- Clear Communication: If you wish to cancel or request a refund, please notify us in writing at [insert email]. Your cancellation or refund request must include relevant details such as the project name, contract reference number, and reason for the request.
- Pre-Agreed Terms: Both parties must honor the terms of the original agreement, including timelines and payment schedules.
6. Dispute Resolution
- If there are any disagreements regarding refunds or cancellations, we will attempt to resolve the issue through mediation or negotiation. If the issue remains unresolved, legal action may be considered in accordance with the applicable laws..
7. Modifications to the Policy
- Quaid Tech reserves the right to modify this Return and Cancellation Policy at any time. Any changes will be posted on our website and will take effect immediately after posting.
Contact Information
For questions or to initiate a cancellation or refund request, please contact us at:
Quaid Tech
Address: 72, Khursheed Alam Road, Westridge I, Opposite McDonald's, 46000, Rawalpindi
Email: [email protected]
Phone: +92 3000 66 2512
By using our services, you acknowledge that you have read, understood, and agree to this Return and Cancellation Policy.